faq

Frequently asked questions

Will the display go ahead if it’s raining?
Yes! All the fireworks are waterproofed when they are set up and we can cope with all but the very worst weather.

What if it’s windy?
We are lucky to have a site that is large enough for us to safely put on a firework display in quite strong winds. Anything short of a hurricane and we should be OK.

Where can I park?
There is no parking on site. If you do decide to drive to the display, please allow plenty of time and don’t expect to park next to the display site. We suggest you allow for a ten minute walk, and avoid driving down Nevill Avenue as it can get very congested. Please park considerately and don’t park on grass verges or across our neighbours’ drives.

How else can I get there?
We are well served by local bus routes. The 5B passes the entrance and the 5, 5A, 27A, 56 and 81 all stop within easy walking distance. www.buses.co.uk

How do I get in?
There are two entrances, one on Eridge Road (off Nevill Road near Waitrose) and one off Nevill Avenue. They will both be signposted on the night. There’s a map on the directions page

Is the site easily accessible for wheechairs and buggies?
The site is flat, with good access. We recommend the Eridge Road entrance for wheelchair users as the entrance onto the playing fields is easier.

Is there a disabled viewing area?
No, but don’t let this put you off! The site is very accessible and there is plenty of space for everyone. You don’t need to be at the front to get a good view.

Is there any seating?
No, the site is open playing fields.

Can I bring folding chairs?
Yes, but please keep to the back half of the site to avoid the most crowded areas.

Do under 18s need to be accompanied by an adult?
The event is suitable for all ages, and we don’t insist on under 18s being accompanied but we do expect them to behave sensibly the same as everyone else.

Can I bring my dog?
We don’t recommend it as most dogs will be much happier away from the fireworks, however a couple of people have brought dogs in the past without any problems. If you are confident that your dog copes well with crowds and fireworks then we won’t stop you bringing it, but please ensure that it is kept on a lead at all times.

Can we use sparklers at the display?
Sorry, but we do not allow people to use sparklers or any other fireworks at the display. Apart from the obvious safety issues of fireworks in crowded places, we have had real problems with sparkler wires being left on the football pitches. Please save them for when you get home!

What if you do have to cancel for some reason?
In this unlikely event we’ll let people know via Twitter and the web site. Information about alternative dates and refunds will be published on the web site and in the Argus.

What is your ticket refund policy?
Tickets are not refundable. The only exceptions are if the display is substantially delayed and you leave before the start, or if it has to be cancelled or rescheduled. Full details are in the booking conditions